Friday, January 22, 2016

MY JOURNEY WITH BIZMATES


Update 04-02-2019: I am no longer connected with Bizmates and I have no plans coming back to the ESL industry. Nevertheless, I am retaining this blog entry because Bizmates is still the best online English school I've worked with. If you have questions, please ask Bizmates your referrers directly.

This blog entry will talk about the company I’m with. I’ll talk about our founders, the people behind the operations, and the steps I went through the hiring process last November 2014. Before discussing the hiring process, I’ll talk about how I discovered Bizmates and the experiences I went through prior to my application.

THE COMPANY AND OUR CLIENTS

          I’m an English trainer at Bizmates Philippines, Inc. (Bizmates for brevity). Bizmates is the first and only online Business English school involved in the training of Japanese individuals seeking to succeed in their careers using the English language.Since English is an international communication tool, our goal is to help our students succeed in global business.2 In a nutshell, we teach Business English through Skype to Japanese students using our Bizmates modules. We have different kinds of students like corporate employees, self-employed specialists, and soon-to-be professionals such as Senior university students.

OUR FOUNDERS

          Our boss and co-founder, Mr. Hika Ito is our Chief Quality Officer. He is the creator of the Bizmates Program. He is a Japanese national who was born and raised in Canada,3  which explains why he speaks English very well. He is really cool and of course, credible. His credibility is a good marketing tool for our prospect students to enroll in Bizmates. Our Filipina co-founder, Ms. Minette Francisco is also very approachable. She is our Chief Operating Officer. I really like the way she drafted our contract and company provisions because they are worded simply. She also taught us a lot about integrity.

OUR TRAINER SUPPORT

          Our Trainer Support team is very efficient and effective in assisting our trainers. I must say that they are high-caliber professionals especially that they really know their job. So what do they do? Let’s say if some companies have Customer Support to assist their customers, then we also have our Trainer Support that assist us through Skype.

HOW I DISCOVERED BIZMATES

          To my friends and acquaintances who are reading this, most of you know that I used to be with RareJob before working with Bizmates. To others, the reasons are not yet clear why I left RareJob especially that I was comfortable with them, their teaching methods, and of course, my loyal students. I was hesitant of leaving at first especially that I’ve been with the company for three years. I learned about Bizmates through a mutual friend on Facebook4 last August 2014, while reviewing for the bar exams. I’ve heard many good things about Bizmates that is why I was not surprised to know that many are interested. Some of the people I met on Facebook applied, however they were not shortlisted for initial demo or interview. Upon knowing about this, I realized that Bizmates must have a very stringent screening of applicants. Last September 3, 2014, I stopped teaching at RareJob while keeping my inactive status. I used my vacant time to refresh on my bar materials in preparation for the 2014 Bar Exams last October. There were times that I can’t stop thinking about Bizmates during the last month of my bar review. In fact, I find the offer of their recruitment video very attractive that is why I mentioned my plans of applying after the bar exams to my family, co-tutors and my fellow bar examinees. I even asked advice from my brother and sister-in-law on how to be shortlisted. I celebrated my 33rd birthday last October 28, 2014, thanking God that the bar exams were over. I was also happy that I was ready to move on. After a lot of soul-searching, I submitted my Pre-Termination Notice to RareJob through e-mail. They replied to me on the same day, informing me that it would take 3 working days to have my profile removed from their website.

            So, why did I leave my former company? Well, I like my former company but my then prospect company (Bizmates) offers higher pay and their contract meets the legalities that I want. So, I took the risk of leaving RareJob, hoping to be shortlisted at Bizmates. Now that I’m with them, I’m happy.

THE HIRING PROCESS

          Last November 3, 2014 I immediately applied at Bizmates. I really indicated in the online application form that I am serious with my application that is why I made sure that by the time I apply, I’m no longer connected with their competitor or any other online English schools.  I received their e-mail the next day, November 4, 2014, asking me to book an interview. I had my initial demo last November 12, 2014 with one of the recruitment specialists. He’s actually very nice to me and he endorsed me for materials training with one of our mentors last November 17, 2014. After passing the materials training, I was endorsed for final demo with our Quality Assurance Head last November 24, 2014. Last November 25, 2014, I announced to my friends that I got the job as an English Trainer at Bizmates. The hiring process I went through took three weeks, although some trainers who were hired ahead of me were able to teach in two weeks from their application. The reason why the hiring process took a while is because of the high number of applicants. As you’ve noticed, the gaps of the demos I went through range from 5 to 9 days. As to the prospect trainers, who knows? Maybe you’ll experience faster hiring process. As of now, we’re still in need of trainers. So, if you have the qualifications and technical requirements,5 we encourage you to apply.6
          My explanation may be lengthy but still limited as to what type of questions the interviewers would ask and sample materials we use. I did not even mention the names of our key persons because I am not sure whether it’s proper to tell. I cannot disclose everything otherwise, I might be liable for the crime of revelation of industrial secrets under the Revised Penal Code.

THE THINGS I LIKE ABOUT WORKING WITH BIZMATES

Last January 28, 2015, I got the position as one of the assessors. So now, I’m a trainer-assessor. One of our mentors at Bizmates and my close friends can really tell that I enjoy teaching Business English. Aside from the perks of having a flexible schedule, handsome pay, less hassle from commuting, and efficient administration, I can apply the concepts I learned in law school especially Commercial Law! We can talk about sales, insurance, intellectual property, and even income tax. I used to dread these topics way back in law school and during the bar review because I find them too technical. But now, I can’t believe that I am discussing these things with my students who are CPAs, patent attorneys, and soon-to-be professionals who will work in banks and insurance companies. Well, I used to be an HR Staff from a company which distributes NestlĂ© products but I have very few students belonging to the HR department, that is why I cannot relate much of my past work experience. Most of our students choose trainers who can relate to their field of expertise. For example, software engineers would choose trainers who have background in Information Technology, Computer Science, or other related fields. Physicians would choose trainers who are also physicians, nurses, medical technologists or other related fields.
          I must also say that Bizmates has changed me from having an apathetic attitude to being a compassionate and sensitive trainer. There was even a time that I went through the extra mile to apologize to my student for my shortcomings. As the saying goes, “A little humility can go a long way.” From the way I assess myself, I must say that I may not be that good BUT the reason why my students rebook my slots is because they can see that when I teach, I put my heart into our lessons. The more I research and teach, the more I learn new things.
So, my blog entry ends here. I hope you are enlightened with my post. 

To know more about Bizmates, please check the sources below. 
1 Bizmates Website: http://www.bizmates.ph/
2 Bizmates recruiment video: https://www.youtube.com/watch?v=J5ZRuitH9iU
3 About our boss and co-founder: https://www.youtube.com/watch?v=QOWrYpdfkv0
5 Qualifications and requirements: http://www.bizmates.ph/work-for-bizmates/

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